Just a bit over a month ago I switched over to a plugin for DISQUS comments. Recently, I decided to use some of the donation money from generous readers in enhancements to this blog. Mainly, this is under the hood stuff. Now that we just had a record number of visits in September, this blog is pushing about 50 gigs out per month. So, in order to improve performance and load pages faster, I’m having some database and server optimizations like super cacheing done by the folks at foliovision, the ones who got me up on WordPress and seem to be able to do anything.
Anyway, it turned out that one of the huge drains on rapid page loading was DISQUS. And, coincidentally, these guys have just written their own plugin for comments that runs exclusively on my own server, rather than having to incorporate another server in the loop.
So, we’re switching over to Thoughtful Comments.
Now, here’s the rub. When initially considering using DISQUS, they made a big deal about synching their comment database with the local one so that I would always have the comments even if I quit using DISQUS. Well, what we found out today is that the comment threading data is not being synched, i.e., the data that indicates when a comment is a reply to someone else’s comment and nests it there. In addition, the export file I can download from DISQUS doesn’t have the data either.
Really unconscionable, if you ask me. I know it’s a free service, but if they are going to try to lock you in by making you lose something important if you leave, they ought to be honest about it and tell the whole truth. Very bad, bad, bad business practices.
I do have emails in to DISQUS and will pursue this and hope they come through with the needed data which can then be back fitted for the nesting we’re going to lose over the last month. So, anyway, onward.